RetroCarStuff Buyer’s Guide.

You can contact our sales team at here, use our live chat system, or call 0333 1234 994 during working hours 08.30 to 17.00 Monday to Friday & 08.30 to 16.00 Saturday.

Do you ship to my country?

We ship to many countries. If your location is not available in the shipping drop-down menu on the checkout page, feel free to contact us and we will include your location if possible.

How do I contact you?

You can contact our sales team at by completing our contact form, use our live chat system, or call 0333 1234 994 (local rate) during working hours 08.30 to 17.00 Monday to Friday & 08.30 to 16.00 Saturday.

How much is my shipping?

We Now offer Free UK mainland delivery. Overseas shipping costs are available upon request.

Your shipping cost will be calculated based upon the carrier, the weight and quantity of your order, your location and the delivery time. Please refer to our shipping information page.

 

What methods of payment do you accept?

We accept most major credit cards and PayPal. We do not keep or store any of your credit card information since our PayPal integration takes care of it.

Do I have to create an account?

No, you do not have to create an account. Creating an account allows you to keep your information on file to make it easier for you to order from us in the future.

How do I find my product?

You can search by product category in the search field at the top of the shop page, enter your search terms and watch the predictive search find the product for you, or type what you’re looking for into the search bar.

What is your return policy?

You will need to contact us and request a Return Authorization Number (RA). Or telephone us  on 0333 1234 994 (Local Rate). Products may be returned for a refund, credit or exchange within 14 days of receipt (less 15% restocking fee and shipping cost) any missing parts, knobs, shafts etc from your return will be charged back to you at our discretion. Should you need to return a part for refund, exchange or credit, please contact our customer service department for a return authorization number and instructions.  RetroCarSuff will not accept returned goods without prior authorization.

How do I track my order?

You can view your order information by logging into your account. Tracking information will be emailed to the address you used to place the order. Make sure you check your spam folders. You may also contact us at 0333 1234 994 or chat online if you need further assistance.

When will my order ship?

Your order will ship the same day if it was placed before 3pm GMT. All orders placed after 3pm will ship on the following business day.
You can view your order information by logging into your account. You may also contact us at  or chat online if you need further assistance.

Do you supply Modern DIN radios?

Yes we can supply the full range of Alpine and Clarion modern DIN car radios at our website www.caraudiostuff.co.uk  check them out..

 

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